Staff Assistant - State Farm Agent Team Member
Part Time • Green bay, WI
ROLE DESCRIPTION:
Christina Lindauer State Farm is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. I am looking for someone to work in my office later in the day to answer phone calls, take payments and schedule appointments. This job will require you to work Tuesday through Friday 9 a.m. to 5 p.m. You will be required to get an insurance license to help assist in office duties and customer service. I will help compensate for the insurance licensing.
RESPONSIBILITIES:
Christina Lindauer State Farm is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. I am looking for someone to work in my office later in the day to answer phone calls, take payments and schedule appointments. This job will require you to work Tuesday through Friday 9 a.m. to 5 p.m. You will be required to get an insurance license to help assist in office duties and customer service. I will help compensate for the insurance licensing.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
- Dedicated to customer service
- Dedicated to prompt service
- Able to multi-task
- Comfortable on the phones
- Must be able to work four days a week
BENEFITS:
- Growth potential/Opportunity for advancement within my office
Compensation: $16.00 - $22.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Green bay, WI and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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